Privacy Policy

How Hitaji Technologies Ltd collects, uses, and protects your information.

Last updated: March 6, 2026

1. Introduction

Hitaji Technologies Ltd ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Hitaji 360 platform and its associated products and services (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described here, please do not use the Service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, password, phone number, and profile picture. This information is necessary to provide you with access to the Service and to personalize your experience.

Organization Information

If you use the Service on behalf of an organization, we may collect business name, address, industry type, and staff details as provided by your organization's administrator.

Content

We collect and store content that you create, upload, or share through the Service, including messages, files, documents, tasks, notes, and other materials.

Payment Information

If you subscribe to a paid plan, we collect billing address and payment method details. Payment processing is handled by third-party payment processors, and we do not store full credit card numbers on our servers.

Automatically Collected Information

We automatically collect certain information when you use the Service, including:

  • Usage data (pages visited, features used, actions taken)
  • Device information (browser type, operating system, device type)
  • Location and IP address
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Authenticate users and manage account access
  • Process transactions and manage subscriptions
  • Send administrative messages, including service updates and security alerts
  • Respond to customer support requests and inquiries
  • Analyze usage patterns to improve the Service
  • Detect, prevent, and address fraud, abuse, and security issues
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Within your organization: Data you create within an organization account may be visible to other members of that organization based on their assigned roles and permissions.
  • With service providers: We share information with third-party service providers who assist us in operating the Service (e.g., hosting, payment processing, analytics). These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to provide their services to us.
  • For legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures, including:

  • TLS/HTTPS encryption for all data in transit
  • Encryption of data at rest
  • Secure password hashing
  • Multi-factor authentication (MFA) options
  • Regular security assessments and vulnerability testing
  • Role-based access control (RBAC)
  • Automated backups with secure storage

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active and as needed to provide the Service. If you delete your account, we will retain your data for up to 30 days for backup and recovery purposes before permanently deleting it, unless longer retention is required for legal or tax obligations.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete personal data
  • Delete your personal data, subject to legal retention requirements
  • Export your data in a portable format
  • Restrict the processing of your personal data
  • Object to the processing of your personal data

To exercise any of these rights, please contact us at support@hitajitechnologies.com.

8. Cookies

We use essential cookies only to ensure the proper functioning of the Service, such as maintaining your authentication session and remembering your preferences. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be stored and processed on servers located outside your country of residence. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your home country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a notice within the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hitaji Technologies Ltd
Email: support@hitajitechnologies.com