Overview
Run your entire property from booking to checkout
Hotels, resorts, lodges, and leisure centres — one system, zero blind spots.
Hospitality360 is the hotel and hospitality product in the Hitaji360 platform. It connects every department — reservations, front desk, housekeeping, food & beverage, events, and maintenance — into a single operating system for your property. From the moment a guest books a room to the moment they check out and their folio is settled, every action flows through one platform so nothing is re-keyed, nothing is missed, and every team knows exactly what the next hour looks like. Whether you run a boutique lodge, a conference hotel, or a multi-outlet resort, Hospitality360 grows with the complexity of your operation.
- the full guest journey in one connected system
- Booking to checkoutthe full guest journey in one connected system
- real-time room status for front desk and housekeeping
- Live room boardreal-time room status for front desk and housekeeping
- restaurant and bar charges post directly to the guest bill
- POS to foliorestaurant and bar charges post directly to the guest bill
- reservations, housekeeping, F&B, events, and maintenance together
- One systemreservations, housekeeping, F&B, events, and maintenance together
Explore the platform
Reservations & Booking
Manage room availability, take direct and channel bookings, handle group reservations, collect deposits, and process modifications and cancellations — all from one reservations desk.
Learn moreFront Desk
Check guests in and out quickly, assign rooms, capture IDs, build guest profiles, and manage folios — so every arrival is smooth and every departure is settled cleanly.
Learn moreHousekeeping
Give housekeeping a live room status board, structured cleaning schedules, inspection checklists, and a lost-and-found log — so rooms are ready when guests arrive.
Learn moreFood & Beverage / POS
Run your restaurant, bar, and room service on a single POS. Orders post to the guest folio automatically, menus are managed centrally, and stock movements are tracked.
Learn moreEvents & Conferences
Book event spaces and conference rooms, schedule catering, manage delegate lists, and sell packages — with full visibility across the property calendar.
Learn moreRevenue & Rate Management
Configure rate plans, apply seasonal and dynamic pricing, monitor occupancy, and pull revenue reports so you always know how your property is performing.
Learn moreGuest Experience & Feedback
Capture guest requests, collect feedback and reviews, run a loyalty programme, and communicate with guests throughout their stay to build lasting relationships.
Learn moreMaintenance
Log maintenance requests, issue work orders, track assets and equipment, and run preventive maintenance schedules so your property stays in top condition.
Learn more