Overview
Run every garment, ticket, and delivery from one system
Order intake, processing workflows, pickup and delivery, and loyalty — built for laundry businesses.
Laundromat360 is the laundry-management product in the Hitaji360 platform. It gives laundromat owners, dry-cleaning operators, and laundry-service businesses a single system for everything that happens behind the counter: taking in orders and tagging garments, tracking loads through every processing stage, scheduling pickups and deliveries, rewarding loyal customers, collecting payments, and monitoring the supplies and machines that keep the business running. Whether you handle thirty orders a day or three hundred, the same system works without compromise. Customers receive status notifications by SMS so they know when their laundry is ready, and managers see the full picture from intake to collection in real time.
- every garment tracked from intake to collection
- Barcode-taggedevery garment tracked from intake to collection
- customers notified automatically when orders are ready
- SMS alertscustomers notified automatically when orders are ready
- orders, processing, delivery, and payments in one system
- End-to-endorders, processing, delivery, and payments in one system
- live stage tracking so nothing gets lost or forgotten
- Zero guessworklive stage tracking so nothing gets lost or forgotten
Explore the platform
Orders & Tickets
Create orders at the counter in seconds — count garments, tag each one with a barcode, select services, set a turnaround, and print the customer's ticket before they leave.
Learn moreServices & Pricing
Configure your full service catalogue with per-item and per-kg pricing, express surcharges, and custom price lists for account customers — all editable without developer help.
Learn moreProcessing & Workflow
Move orders through defined stages from received to ready, track batch loads, flag care requirements, and handle lost-item incidents with a full audit trail.
Learn moreCustomers & Loyalty
Build customer profiles with order history and garment preferences, run a loyalty-points programme, and send automatic SMS notifications so customers always know their order's status.
Learn morePickup & Delivery
Schedule pickups and deliveries, assign drivers, generate route lists, and let customers track their order's delivery status — all managed from a single dispatch view.
Learn morePayments & Billing
Accept cash, mobile money, and card; record deposits and part-payments; generate invoices and statements for account customers; and track every outstanding balance.
Learn moreSupplies & Machines
Track detergents, softeners, and packaging against reorder points, maintain a machine register, and log maintenance events so equipment problems don't become order delays.
Learn moreReports & Analytics
Measure revenue by service type, track turnaround-time performance, identify your busiest periods, and surface unclaimed or overdue orders before they become a problem.
Learn more