Housekeeping

The housekeeping board shows every room colour-coded by its current state — occupied, vacant dirty, vacant clean, or inspected. Supervisors see the full property at once and attendants update their assigned rooms as they work, so the board reflects reality at all times.

Supervisors generate the day’s schedule from the board — separating departures (turnover cleans) from occupied rooms (stay-over service) — and assign attendants to floors or room blocks. Each attendant sees their room list for the shift and marks rooms as they complete them.

The system knows which rooms are checking out today and which are staying on, so the schedule automatically prioritises departure rooms for full turnover and flags stay-over rooms for light service. Attendants are never left guessing which type of clean a room needs.

After cleaning, a supervisor inspects each room against a configurable checklist — linen, amenities, fixtures, minibar — and marks it as inspected before it can be assigned to an arriving guest. The checklist creates a record of who inspected, when, and whether anything was flagged.

Attendants log items found in rooms against the room number, floor, and date of discovery. Each entry records the description, where it was found, and its storage location, so the front desk can reunite guests with belongings quickly and there is a clear chain of custody.

When a room needs maintenance before it can be sold, housekeeping flags it out of order with a reason and estimated return date. The front desk sees the flag immediately and cannot assign the room until it is cleared — preventing a guest from being checked into a room that is not ready.