Features
Programmes & Beneficiaries
From intake to exit — every beneficiary’s journey documented.
Programmes are why your organisation exists. Nonprofit360 gives programme staff a structured space to define what you are delivering, register the people you are delivering it to, record service interactions, and follow each beneficiary’s case from first contact through to exit or graduation. Everything is linked — beneficiaries to programmes, programmes to budgets, service records to impact indicators — so reporting to donors and leadership draws on the same data your field staff enter as they work.
- Programme and project setup
- Beneficiary registration
- Enrolment and exit tracking
- Case management
- Service delivery records
- Programme budgets
- 1Set up programmes and projects
- 2Register beneficiaries
- 3Enrol beneficiaries and track their journey
- 4Record service delivery interactions
- 5Manage cases that need follow-up
- 6Monitor programme delivery against plan
- 7Record exits and graduation
Set up programmes and projects
Define your programmes with a name, objective, start and end dates, target beneficiary group, and the donor funding or grant that supports it. Programmes can contain multiple projects or activity streams, each with their own scope and budget line — matching how most NGOs actually structure their work.
Register beneficiaries
Capture the people your work serves — with the demographic, geographic, and vulnerability data your programme requires. Registration forms are configurable per programme, so a livelihoods project captures different fields from a health outreach. Duplicate detection flags returning beneficiaries so they are linked to their existing record rather than registered again.
Enrol beneficiaries and track their journey
Link registered individuals to the programme they are participating in and record their enrolment date, cohort, and any eligibility screening results. As they progress through programme activities, their status updates — active, on hold, graduated, exited — giving programme managers a real-time picture of who is where.
Record service delivery interactions
Field staff log every service interaction — a counselling session, a training attended, a cash transfer received, a referral made — directly against the beneficiary’s record. Each entry captures the date, activity type, staff member, and any structured data the programme requires, building a longitudinal case history.
Manage cases that need follow-up
Some beneficiaries need ongoing case management — follow-up appointments, escalations, or referrals to partner organisations. Nonprofit360 keeps open cases visible to the responsible staff member, with due-date reminders so nothing stalls.
Monitor programme delivery against plan
Programme managers see an activity delivery dashboard: how many beneficiaries have been served, which activities are on track, which are running behind, and what proportion of the programme budget has been spent. The dashboard draws on live service records, not manually maintained trackers.
Record exits and graduation
When a beneficiary completes the programme, is referred out, or withdraws, their exit is recorded with a reason and outcome classification. Exit data feeds directly into completion and dropout metrics in programme and impact reports.