Features
Patients & Records
One patient record, found in seconds on every visit.
Every patient journey begins with registration. Health360 creates a unique patient number the first time a patient walks in, so their record is found by name, phone number, or patient ID on every return visit without re-registering. Demographics, next of kin, and insurance details are captured at registration and updated as circumstances change. The medical history — prior diagnoses, allergies, chronic conditions, and attached documents — is visible to every authorised clinician and is updated automatically as consultations are completed, building a living electronic medical record over time rather than a paper file that follows the patient from room to room.
- Unique patient number
- Demographics & next of kin
- Allergy & chronic condition record
- Full medical history (EMR)
- Document attachments
- Fast patient search
- 1Register a patient and issue a unique ID
- 2Search and retrieve returning patients instantly
- 3Record allergies and chronic conditions
- 4Build a longitudinal medical history
- 5Attach and retrieve documents
- 6Capture insurance and NHIF details at registration
- 7Control who can view and edit patient records
Register a patient and issue a unique ID
Capturing a new patient takes under two minutes: enter the name, date of birth, sex, contact number, and next-of-kin details and the system assigns a unique patient number automatically. That number appears on every receipt, prescription, and result for the patient, so any member of staff can pull the full record without remembering a spelling or navigating multiple systems.
Search and retrieve returning patients instantly
On a return visit, the receptionist types a name, phone number, or patient ID into the search bar and the record appears in seconds. The search is tolerant of partial matches and name variations, so a patient does not need to carry a card for their file to be found. Selecting the record opens the full profile ready for the day’s visit to be added.
Record allergies and chronic conditions
Known allergies and chronic conditions are captured as structured entries on the patient’s profile and displayed as a prominent warning in the consultation and prescription screens. A clinician prescribing a drug the patient is allergic to sees an alert before the prescription is saved, adding a clinical safety check that a paper system cannot provide.
Build a longitudinal medical history
Every completed consultation — diagnoses, treatment plans, referrals, and clinical notes — is stored on the patient’s record in date order. A clinician seeing the patient for the first time can scroll through previous visits to understand the care history before the patient has finished explaining their symptoms. The history is read-only once a consultation is signed off, preserving the integrity of the clinical record.
Attach and retrieve documents
Scanned referral letters, external lab reports, consent forms, and ID documents can be attached directly to the patient’s profile and tagged by document type. Attachments are available to any authorised user and are stored alongside the record indefinitely, replacing the physical folder that can be lost, misfiled, or damaged.
Capture insurance and NHIF details at registration
Record the patient’s insurance scheme, membership number, and expiry date during registration so the information is pre-populated at billing without the receptionist hunting for a card mid-queue. Multiple schemes can be recorded where a patient has both employer insurance and NHIF cover.
Control who can view and edit patient records
Role-based access permissions determine which staff can register new patients, who can edit demographic details, and who has read-only access to the clinical record. Reception staff see what they need to book appointments and collect payments; clinical staff see the full EMR; and administrators see audit logs without being able to alter clinical entries.