Reports & Analytics

The patient volume report shows the number of visits in any date range, broken down by day, attending clinician, and service type — consultation, lab only, pharmacy only, or a combined visit. A busy week versus a slow one is immediately visible, and the breakdown by provider helps the clinic manager match staffing levels to actual demand rather than guessing from memory.

Because diagnoses are ICD-coded at the point of care, the diagnosis report can rank conditions by frequency over any period and show whether a particular diagnosis is rising or falling over time. A spike in a specific ICD code in a short window is the kind of signal that, on paper, would take weeks of manual tallying to detect. The facility manager can share this report with the district health office as part of routine surveillance reporting.

The revenue report breaks collections down by service category — consultations, lab, pharmacy, procedures — and by payer type — cash, insurance scheme, NHIF, and other. The facility manager sees not just total revenue but its composition, which shows whether the payer mix is shifting and whether the insurance schemes are contributing their expected share.

The consumption report shows how much of each drug was dispensed in a period, expressed in units and in value. Cross-referencing consumption with procurement quantities shows whether the facility is ordering the right amounts; comparing consumption to stock on hand shows how many days of supply remain at the current rate of use. Finance can use the stock value figure for monthly balance sheet reporting.

The claims report lists every insurance and NHIF claim submitted in a period with its current status — submitted, queried, paid, or rejected — and the amount claimed versus the amount paid. Outstanding and rejected claims are highlighted so the billing team can follow up without searching through individual records. The total outstanding receivable from each scheme is visible at a glance.

The surveillance export generates a structured dataset of diagnoses, patient demographics, and visit dates in the format required for district health authority reporting. The export covers notifiable diseases, antenatal visits, immunisations delivered, and other reportable indicators, depending on the facility’s configuration. Generating the monthly return takes minutes rather than a day of manual aggregation.

Key operational reports — yesterday’s patient count, weekly revenue summary, outstanding claims total — can be scheduled to arrive by email at the start of each day or week. Facility managers who are not in the building every day stay informed without logging in, and the data finds the people who need it rather than waiting to be fetched.