Features
Reports & Analytics
See what is working — stylist by stylist, service by service, hour by hour.
A salon owner who manages by feel is flying blind: a stylist who seems busy may be the least profitable, a service that sounds popular may barely cover its time, and a quiet afternoon may be costing more than anyone realises. Salon360 records every booking, service, sale, and stylist action, then turns it into the reports owners actually use — stylist performance, service popularity, peak hours, retail attachment, and client retention — all without a minute of manual data work.
- Stylist performance
- Service popularity
- Peak-hour analysis
- Retail attachment rate
- Client retention
- CSV & PDF export
- 1Measure stylist performance
- 2See which services sell and which earn
- 3Identify your peak hours and days
- 4Track retail attachment
- 5Watch client retention over time
- 6Export every report
Measure stylist performance
See revenue, appointment count, average ticket value, retail sales, and no-show rate for each stylist over any period. Understand who is driving the business, who has capacity to take more bookings, and who needs support — and reward your top performers based on real numbers rather than impressions.
See which services sell and which earn
The service report breaks revenue and volume down by service so you can see which services are popular, which are most profitable per hour of chair time, and which underperform. Use it to refine your menu, adjust pricing, and promote the services that genuinely move the business forward.
Identify your peak hours and days
The peak-period report shows booking volume by hour of day and day of week, so you can staff to actual demand, run promotions to fill the quiet slots, and stop overstaffing the times that never get busy. Scheduling shifts around real patterns improves service and controls wage cost at once.
Track retail attachment
Retail is pure margin, and the attachment report shows what proportion of service visits include a product sale, broken down by stylist. A low attachment rate is a coaching opportunity; a high one is a win to celebrate. Either way, the number you cannot see is the one you cannot improve.
Watch client retention over time
The retention report shows new clients acquired per month, the rebooking rate, average visit frequency, and the share of clients who have lapsed. See whether your loyalty programme and follow-up messages are working, and act on lapsing clients before they are gone for good.
Export every report
Any report exports to CSV or PDF in one click — hand the takings summary to your accountant, share stylist performance in a team meeting, or review the retention trend in your next planning session. The data leaves the system in a format that works anywhere, with no manual compilation.