Parent & Student Communication

Compose an announcement in the communication centre and choose your audience — all parents, all students, a specific class, or a combination. The message goes out by the channels the recipient has enabled and appears on their portal notice board. Announcements carry a date and author so recipients know they are current.

Choose one or more channels per message. SMS reaches parents who do not have the app; email works for detailed content like a newsletter or policy update; push notifications from the app are instant and carry a deep link to the relevant portal section. Each parent and student configures their preferred channels from their account settings.

The parent portal gives each guardian a personalised view of their child’s results, attendance, fee balance, timetable, and school announcements — all secured by their own login. Multiple children at the same school are accessible from a single parent account, which means one login, one view, fewer calls to the bursar’s office.

Students log into their own portal to view their timetable, results, attendance record, and school notices. The portal is read-only for academic records and controlled writes for permitted actions such as submitting coursework or applying for a gate pass, so students see everything relevant and change only what they are permitted to.

The communication history shows every message sent — date, recipient group, channel, delivery status, and read count where the channel supports it. Staff can see which parents have not opened a fee reminder and follow up by phone, turning broadcast into a genuinely useful workflow.

When a school needs to reach every parent immediately — a closure, a security alert, a public health event — emergency broadcast mode sends a high-priority SMS to all registered guardian numbers at once, bypassing the usual channel preferences. The broadcast is logged with a timestamp and the staff member who initiated it.